Follow the steps below to connect your Sendle account with the ShipX app and enable live shipping rate calculations.
How to obtain and integrate Sendle API credentials
Step 1: Sign up for a Sendle account
- Start by creating a Sendle account through the official Sendle Sign-Up Page.
- After completing the registration form, verify your email address to activate your account.
Step 2: Access the API settings
- Once your account is active, go to: Settings > API Tab.
- This is where you can manage and generate your Sendle API credentials.
Step 3: Generate API credentials
- In the API section, fill out the required information and click Claim Access.
- Your Sendle ID and Sendle API Key will be generated and displayed on the same page.
How to sync Sendle with ShipX
Follow the steps below to connect your Sendle account and fetch live carrier rates in ShipX.
1. Go to Rates and click View on Scenarios.
2. Select the scenario where you want to add Sendle rates.
3. Under shipping rates, click Add shipping rate on the preferred shipping zone.
4. Select Live carriers as your rate type.
5. Enter a name for your shipping rate.
6. Choose Sendle as your live carrier and click Sync.
7. Enter your Sendle credentials:
- API key
- Sendle ID
After entering the details, click Save.
8. Under shipping location, choose Use Shopify location, or Specify different location.
9. Under service by carrier, select how you want to display services:
- Show all services
- Show service with highest rate
- Show service with lowest rate
10. Select how the shipment will be handled:
- Pickup
- Drop Off
11. Choose your packaging method:
- Pack by cart attributes: Create packages based on weight, volume, quantity, or total value.
- Pack each product separately: Every product is packed individually.
- AI-based packaging algorithm: Automatically finds the most efficient box combination using item dimensions and weights.
12. If you selected Pack by cart attributes or AI-based packaging algorithm, click Add package to add your packaging boxes.
13. Enter your package details:
- Package name
- Package max limit
- Package dimensions (Length x Width x Height)
- Empty box weight
Click Add package or Add.
Note: For AI-based packaging algorithm, enter the inner and outer dimensions of packages to calculate the shipping rates.
13. Set a fallback rate to prevent shipping losses if the carrier fails to fetch a live rate.
14. Click Save to complete the setup.
If you need further assistance, please contact our customer support team.