If you want to display shipping rates in multiple languages, you must first add and publish the languages in your Shopify store. Once the languages are published, you can use them inside the ShipX app to show translated shipping rate names, descriptions, and other text displayed to customers at checkout.
Note: ShipX supports translations only for Shopify-supported languages.
How to add and publish languages on Shopify
1. Go to Shopify Settings > Languages.
2. Click Add language.
3. Select the language and click Next.
4. Enable Assign language to domain and click Done.
5. Click on three-dots menu and select Publish.
6. Click Publish on the confirmation pop-up.
How to show rates in published languages
1. Go to the Rates page of the ShipX app.
2. Click View on scenarios and select a scenario.
3. Scroll down to Shipping rates section and click Edit on any zone.
4. Under General information, click Manage translations.
5. Select the desired language from the dropdown.
6. Enter the shipping rate name and description in your store’s default language.
7. Then, enter the translated name and description in the corresponding fields on the right side.
Additional section where translation can be added
In addition to shipping rate names and descriptions, translations can also be added for the following sections inside ShipX:
- Shipping method names
- Combined shipping method names
- Carrier service names and descriptions
- ETA Add-on
- Fallback messages in carrier services
- Multivendor shipping method names
- Fallback text in Settings
These translations ensure that customers see the correct language versions across all shipping-related fields at checkout.
If you need further assistance with translations or setup, please contact our customer support.