The Appearance section in ShipX lets you customize how your shipping rates and delivery times appear to customers at checkout.
By default, when you add a time range to a shipping rate (for example, 1 - 3 days), ShipX automatically labels it as “business days.”
If you prefer a different label, you can easily change it from the Appearance section in the app.
You can also choose to display exact delivery dates instead of a time range.
Example: If your rate is set to 1–2 business days and a customer places an order on 15/11/2025, the checkout can show “Arrives between 16/11/2025 and 17/11/2025” instead of “1–2 business days.”
Additionally, you can exclude specific days (such as weekends or holidays) from delivery date calculations to make the displayed dates more accurate.
If you need further assistance, please contact our customer support team.