Shipping zones define the geographical regions where specific shipping rates will apply.
During checkout, when a customer enters their shipping address, ShipX automatically detects the corresponding shipping zone and displays the shipping rates configured for that zone as available options.
Step 1: Create a Market in Shopify
Before adding shipping zones, you need to create a Market and include all the countries you ship to.
- From your Shopify Admin, go to “Markets” page.
- Click “Create Market” button.
- Add the countries you ship to and activate them.
Once your countries are added and active, you can proceed to create shipping zones.
Step 2: Add a Shipping Zone
- From your Shopify Admin, go to Settings > Shipping and Delivery.
- In the Shipping section, select the shipping profile where you want to add zones.
- Next to the location group where you want to add a zone, click “Add shipping zone” button.
- Enter a name for the shipping zone.
- Select the countries or regions you want to include.
- Click “Done” to save the shipping zone.
Step 3: Sync Shipping Zones in ShipX
After creating your shipping zones in Shopify, you must sync them with ShipX to ensure accurate rate calculations.
- Go to the “Settings” section in the ShipX app.
- Click the “Sync settings” option.
- Then, click “Sync shipping zones” to import your newly created zones.
Once synced, ShipX will start applying the appropriate shipping rates set for each zone at checkout.
If you need further information or assistance, please contact our customer support.