Delivery Actions determine how Shopify's available delivery methods are modified when the conditions configured in a Delivery Customization scenario are evaluated.

Once the scenario conditions are evaluated, ShipX applies the appropriate action to the available delivery methods at checkout. Using Delivery Actions, you can show, hide, rename, reorder, or otherwise customize delivery methods according to your business requirements.

Each scenario contains two execution paths: IF and ELSE.

A Delivery Customization scenario evaluates the conditions you have configured and then follows one of the two available execution paths.

The IF section is executed when the configured scenario conditions are met.

When all the required conditions are satisfied, ShipX applies the actions configured under the IF section to the available delivery methods at checkout.

Example

The ELSE section is executed when the configured scenario conditions are not met.

When the conditions are not satisfied, ShipX applies the actions configured under the ELSE section instead.

Example

ShipX provides multiple actions that allow you to control how delivery methods are presented to customers at checkout.

The Hide Specific Rates action allows you to hide selected delivery methods when the configured conditions are met.

Examples

This action is useful when certain delivery methods should not be available for specific orders or customers.

The Hide All Rates action hides all available delivery methods when the configured conditions are met.

Examples

This action can be used when none of the available delivery methods should be offered for a particular scenario.

The Show Specific Rates action displays only the selected delivery methods when the configured conditions are met. Other available delivery methods will be hidden.

Examples

This action helps ensure that customers see only the delivery methods that are relevant to their order.

The Show All Rates action displays all available delivery methods when the configured conditions are met.

Examples

This action ensures that customers can access all available delivery methods when the configured conditions apply.

The Add Message to Particular Rate action allows you to add a custom message to a specific delivery method at checkout.

Examples

This action allows you to provide customers with additional information about delivery times, processing schedules, or other important shipping details.

The Rename Rate Name action allows you to change the display name of a delivery method at checkout when the configured conditions are met.

Examples

This action allows you to use delivery names that are clearer, more descriptive, or better aligned with your store's terminology and branding.

The Reorder Rate action allows you to change the position of a delivery method within the list displayed at checkout.

The position numbering starts from 0:

Examples

As a result, Express Delivery will be displayed before Standard Delivery.

This action allows you to prioritize preferred delivery methods and control the order in which customers see available options.

The Move Rate to Top action moves a selected delivery method to the top of the available delivery methods at checkout.

Examples

This action helps make a preferred delivery method more visible to customers.

The Move Rate to Bottom action moves a selected delivery method to the bottom of the available delivery methods at checkout.

Examples

This allows you to prioritize more relevant delivery options while keeping alternative methods available.

The Show Only Cheapest Rate action displays only the delivery method with the lowest available shipping cost at checkout.

Examples

Available delivery methods:

Checkout result:

This action simplifies the checkout experience by displaying only the most cost-effective delivery option.

The Show Only Highest Rate action displays only the delivery method with the highest available shipping cost at checkout.

Examples

Available delivery methods:

Checkout result:

This action is useful when you want to offer only the highest-tier or premium delivery option when specific scenario conditions are met.

If you need further information or assistance, please contact our customer support.