The Custom Metafield feature is available as an add-on in the Premium and Enterprise plans of the ShipX app. This feature allows you to create advanced shipping conditions based on custom product attributes such as size, color, texture, material, and other unique product-specific values.
Using Custom Metafields, you can configure shipping scenarios that dynamically match products based on the metafield values assigned within your Shopify store.
How Custom Metafields Work
Custom Metafields help extend Shopify product data beyond the default product information. Once configured, these metafields can be synced into the ShipX app and used within shipping rate conditions.
Steps to Configure Custom Metafields
Step 1: Create a Custom Metafield in Shopify
To begin, you must first create the required metafield within your Shopify admin.
Navigate to Shopify Admin → Settings → Metafields and Metaobjects → Products/Variants → Add definition
While creating the metafield:
- Enter a Name
- Define a Type
- Select the appropriate Category assignments
- Save the metafield definition
Once created, the metafield will automatically become available within the respective product pages in Shopify.
Step 2: Add Values to Products
After creating the metafield definition:
- Navigate to Shopify Admin → Products
- Open the required product
- Scroll down to the Metafields section
- Enter the required value for the custom metafield
Example:
Metafield Name | Value |
Product Texture | Cotton |
Product Size | XL |
Material Type | Wooden |
Save the product once the values are added.
Step 3: Sync Custom Metafields in ShipX
After configuring the metafields in Shopify, you must sync the metafield data within the ShipX app.
To sync:
- Open the ShipX app.
- Navigate to Products Section
- Click on the Sync Custom Metafields option
Note: Syncing is mandatory. Newly created or updated metafield values will only reflect inside ShipX after the sync process is completed.
Step 4: Use Custom Metafields in Scenario Conditions
Once the synchronization is completed:
- Navigate to Rates → Scenario
- Open or create a shipping scenario
- Under scenario: Product → Conditions → Custom Metafield
- Enter the custom metafield value and select the metafield name
Example:
- Product Texture = Cotton
- Product Size = XL
Step 5: Configure Shipping Rates Using Product Metafields
After creating and saving the scenario condition, you can proceed with configuring the shipping rates.
To configure the shipping rate:
- Select the preferred Shipping Zone.
- Enter the Shipping Rate Name.
- Configure the required rate calculation criteria based on your business requirements.
- Under the Product Filter section, select: Product Metafields
- Enter or select the required custom metafield value.
- Scroll down and configure the shipping rate settings as needed.
- Save the shipping rate configuration.
If the configured Scenario Condition, Shipping Zone, and Product Metafield values all match successfully, the shipping rates will be calculated based on the configured setup and displayed on the Shopify checkout page.
If you need further information or assistance, please contact our customer support.