# User Guide - ShipX

> Simplify Shopify shipping using ShipX! Create flexible shipping rules, live carrier rates, AI based packing and manage all delivery options with ease

_This file helps AI assistants and crawlers discover the contents of this help center. Each article is also available as plain markdown by appending `.md` to its URL._

## Documentation

### [Get started](https://shipx.helpkit.so/get-started/69uL99E5JWT3QJk9Jd4kNx)

> Get started with ShipX

- [Welcome to ShipX app](https://shipx.helpkit.so/get-started/69uL99E5JWT3QJk9Jd4kNx/welcome-to-shipx-app/69WHYdUgbEzKPt4aS4CDL8.md)
- [Scenarios (With CCS API)](https://shipx.helpkit.so/get-started/69uL99E5JWT3QJk9Jd4kNx/scenarios-with-ccs-api/69WHYdUgbFJXVXWt1hDxvm.md)
- [Shipping zones (With CCS API)](https://shipx.helpkit.so/get-started/69uL99E5JWT3QJk9Jd4kNx/shipping-zones-with-ccs-api/6aoFNi9rCtj2NQ8wmAnawK.md)
- [How to duplicate shipping rates in ShipX (With CCS API)](https://shipx.helpkit.so/get-started/69uL99E5JWT3QJk9Jd4kNx/how-to-duplicate-shipping-rates-in-shipx-with-ccs-api/6gdczfjMpvWpFx6fdKpBSy.md)

### [Delivery Customization (Without CCS API)](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV)

> Delivery customization user guides

- [What is Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/what-is-delivery-customization/8jJcSMAS3PWZZuHgGqPqbm.md)
- [Delivery Customization Dashboard](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/delivery-customization-dashboard/8jJcSMAS3P1mLW848so8RB.md)
- [Delivery Customization Scenarios](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/delivery-customization-scenarios/8jJcSMAS3PfuhbSuNTubNK.md)
- [Cart-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/cart-based-delivery-customization/8jJcSMAS3NmFTbEtSbnEby.md)
- [Product-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/product-based-delivery-customization/8jJcSMAS3PBTRMnKR86ju8.md)
- [Customer-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/customer-based-delivery-customization/8jJcSMAS3NNxD1ACNtWJWQ.md)
- [Cart-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/cart-based-delivery-customization/inZqS9av3WQ4VSGMZPoWdG.md)
- [Product-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/product-based-delivery-customization/saQMVuCBb7mdynH2q29rya.md)
- [Customer-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/customer-based-delivery-customization/sn2RDjK7hswe7xTz9cwS8V.md)
- [Date & Time-Based Delivery Customization](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/date--time-based-delivery-customization/8jJcSMAS3PdirdJMK2ZeeE.md)
- [Delivery Actions](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/delivery-actions/8jJcSMAS3PuxhhY45HJqVo.md)
- [Settings](https://shipx.helpkit.so/delivery-customization-without-ccs-api/8jJcSMAS3Pn4ZqTxMFmBTV/settings/8jJcSMAS3Rn4RbGVrXKGZ3.md)

### [Product-based rates (With CCS API)](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6)

> Set product-based shipping rates

- [Product identifiers supported in ShipX](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6/product-identifiers-supported-in-shipx/6aoFNi9rCteJWR8U5c3ZSM.md)
- [How to set different shipping rates based on product categories](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6/how-to-set-different-shipping-rates-based-on-product-categories/6aoFNi9rCryg9mMx73m5Vr.md)
- [How to set shipping rate separately for each product tag or vendor](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6/how-to-set-shipping-rate-separately-for-each-product-tag-or-vendor/6PrvfvVKp8po1incR9Zasa.md)
- [How to combine shipping rates](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6/how-to-combine-shipping-rates/6aoFNi9rCsGF9HzgVdnvRf.md)
- [Troubleshooting product-based scenarios](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6/troubleshooting-product-based-scenarios/6aoFNi9rCrL3jdwskTWQhc.md)
- [Product-based rates](https://shipx.helpkit.so/product-based-rates-with-ccs-api/69uL99E5JWoahjBd5THdr6/product-based-rates/6gdczfjMpuuRjte9zXwCkT.md)

### [Cart-based rates (With CCS API)](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1)

> Set cart-based shipping rates

- [Cart-based rates](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/cart-based-rates/6aoFNi9rCtj6hVXof1siGi.md)
- [How to set shipping rates based on cart parameters](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/how-to-set-shipping-rates-based-on-cart-parameters/6aoFNi9rCsocDaLqneZVXs.md)
- [Shipping rates based on zip codes / post codes](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/shipping-rates-based-on-zip-codes--post-codes/6aoFNi9rCrEaYtCWBhhFAk.md)
- [How to set shipping rates based on zip codes](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/how-to-set-shipping-rates-based-on-zip-codes/6aoFNi9rCtbP1woHuYf2RL.md)
- [How to set shipping rates based on distance](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/how-to-set-shipping-rates-based-on-distance/6aoFNi9rCs446VWLkzUbmV.md)
- [How to set rates based on Shopify location](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/how-to-set-rates-based-on-shopify-location/6aQDCnoC5cVhiGUVUXc8M1.md)
- [Troubleshooting distance-based conditions](https://shipx.helpkit.so/cart-based-rates-with-ccs-api/69uL99E5JXyVDY2y3t7fd1/troubleshooting-distance-based-conditions/6aoFNi9rCqEAzgKpoFvPsQ.md)

### [Customer-based rates (With CCS API)](https://shipx.helpkit.so/customer-based-rates-with-ccs-api/69uL99E5JYoLYuXCJCYGyQ)

> Set customer-based shipping rates

- [Customer-based rates](https://shipx.helpkit.so/customer-based-rates-with-ccs-api/69uL99E5JYoLYuXCJCYGyQ/customer-based-rates/6aQDCnoC5dLQq1dz1aq1pr.md)
- [How to set shipping rates based on customer tags](https://shipx.helpkit.so/customer-based-rates-with-ccs-api/69uL99E5JYoLYuXCJCYGyQ/how-to-set-shipping-rates-based-on-customer-tags/6aQDCnoC5eVSJtWMSQc3QV.md)
- [How to set shipping rates based on customer’s state](https://shipx.helpkit.so/customer-based-rates-with-ccs-api/69uL99E5JYoLYuXCJCYGyQ/how-to-set-shipping-rates-based-on-customer’s-state/6qas9HdohVF7sksabV4xGJ.md)
- [Troubleshooting customer-based rates](https://shipx.helpkit.so/customer-based-rates-with-ccs-api/69uL99E5JYoLYuXCJCYGyQ/troubleshooting-customer-based-rates/6aQDCnoC5dimPVbN1AMEdq.md)

### [Dimension-based rates (With CCS API)](https://shipx.helpkit.so/dimension-based-rates-with-ccs-api/69uL99E5JWvytC5TFFAi6E)

> Set dimension-based shipping rates

- [Product dimensions](https://shipx.helpkit.so/dimension-based-rates-with-ccs-api/69uL99E5JWvytC5TFFAi6E/product-dimensions/6aQDCnoC5eV8yLiCxC3VDy.md)
- [How to add shipping rates based on dimensions](https://shipx.helpkit.so/dimension-based-rates-with-ccs-api/69uL99E5JWvytC5TFFAi6E/how-to-add-shipping-rates-based-on-dimensions/6aQDCnoC5duActY7FuDbzQ.md)
- [How to add shipping rates based on volume or volumetric weight](https://shipx.helpkit.so/dimension-based-rates-with-ccs-api/69uL99E5JWvytC5TFFAi6E/how-to-add-shipping-rates-based-on-volume-or-volumetric-weight/6aQDCnoC5ctsvyRnMiuww1.md)
- [Troubleshooting dimension-based rates](https://shipx.helpkit.so/dimension-based-rates-with-ccs-api/69uL99E5JWvytC5TFFAi6E/troubleshooting-dimension-based-rates/6aQDCnoC5d3Et8wnqY9HB7.md)
- [How to add flat rates based on packages](https://shipx.helpkit.so/dimension-based-rates-with-ccs-api/69uL99E5JWvytC5TFFAi6E/how-to-add-flat-rates-based-on-packages/6gdczfjMpvTmcWbRyHST68.md)

### [Troubleshoot (With CCS API)](https://shipx.helpkit.so/troubleshoot-with-ccs-api/6aoFNi9rCsrdXYvtjZroJJ)

> Basic troubleshooting guides

- [History check](https://shipx.helpkit.so/troubleshoot-with-ccs-api/6aoFNi9rCsrdXYvtjZroJJ/history-check/6aQDCnoC5cG2Kp93SESJMm.md)
- [Testing ShipX rates](https://shipx.helpkit.so/troubleshoot-with-ccs-api/6aoFNi9rCsrdXYvtjZroJJ/testing-shipx-rates/6aQDCnoC5d1x1A8574RpcT.md)
- [How to downgrade your plan](https://shipx.helpkit.so/troubleshoot-with-ccs-api/6aoFNi9rCsrdXYvtjZroJJ/how-to-downgrade-your-plan/6aQDCnoC5cjCSa7nvqcnAY.md)
- [Google Merchant Center (GMC) compatibility](https://shipx.helpkit.so/troubleshoot-with-ccs-api/6aoFNi9rCsrdXYvtjZroJJ/google-merchant-center-gmc-compatibility/6aQDCnoC5czkJuNyxYtP6W.md)
- [How to show shipping rates in multiple languages](https://shipx.helpkit.so/troubleshoot-with-ccs-api/6aoFNi9rCsrdXYvtjZroJJ/how-to-show-shipping-rates-in-multiple-languages/6tK9MiaPR7uaEeLFqW1c4C.md)

### [Settings (With CCS API)](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq)

> Configure settings of the ShipX app

- [Basic app setup](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/basic-app-setup/6aQDCnoC5f83Ku66G6Jk7E.md)
- [Shipping configuration](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/shipping-configuration/6aQDCnoC5fdbJnHcSuPJC4.md)
- [Appearance](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/appearance/6aQDCnoC5cXqJbGapM1Dcz.md)
- [How to use ShipX for a specific shipping profile](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/how-to-use-shipx-for-a-specific-shipping-profile/6aQDCnoC5epFXQMkuSMjXA.md)
- [Split shipping](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/split-shipping/6aQDCnoC5cjwPmxtqUrcx1.md)
- [How to sync products & shipping zone](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/how-to-sync-products--shipping-zone/6gEapjyXRfygKPnoThuejG.md)
- [ShipX API – Developer Access](https://shipx.helpkit.so/settings-with-ccs-api/6aoFNi9rCsf4xLadVXSuKq/shipx-api-–-developer-access/6Vg22t76bcSMDvq8iYw48t.md)

### [Integrations (With CCS API)](https://shipx.helpkit.so/integrations-with-ccs-api/6gdczfjMpuRwgGjTDU34t4)

> Integrate other apps with ShipX app

- [Google Maps](https://shipx.helpkit.so/integrations-with-ccs-api/6gdczfjMpuRwgGjTDU34t4/google-maps/6gdczfjMptdZs5XV93Cc5S.md)
- [Pickeasy](https://shipx.helpkit.so/integrations-with-ccs-api/6gdczfjMpuRwgGjTDU34t4/pickeasy/6gdczfjMpv2TgGyDaAgPKF.md)
- [Dealeasy](https://shipx.helpkit.so/integrations-with-ccs-api/6gdczfjMpuRwgGjTDU34t4/dealeasy/6h78eoP9i4VugtTZRLMgy9.md)

### [Add-ons (With CCS API)](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab)

> Add-ons for ShipX

- [Custom inline item property](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-inline-item-property/6gdczfjMpu7EJhyUcQWD3r.md)
- [Nested combined shipping rates](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/nested-combined-shipping-rates/6gdczfjMpwfR7QTXAqnFKv.md)
- [AI-based packaging algorithm](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/ai-based-packaging-algorithm/6h78eoP9i1JUjGSfesHUMN.md)
- [Custom carrier - Starshipit](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-carrier---starshipit/6h78eoP9i4NTWhkMLjWNGi.md)
- [Custom unique item](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-unique-item/6is1HBxFCnfAzNpojfEgY1.md)
- [Custom product dimensions](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-product-dimensions/6is1HBxFCo4X1mUVhm5aZV.md)
- [Custom ETA changes](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-eta-changes/6is1HBxFCo3oevdhY6n7Nk.md)
- [Custom sync product only](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-sync-product-only/6is1HBxFCnYJ27x4DyGqP6.md)
- [Custom metafield](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-metafield/7Fzj5HiVaF4fAfzdL5s5XF.md)
- [Conditions based on Date & Time](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/conditions-based-on-date--time/6tK9MiaPR7MQ7Ajo94vfGd.md)
- [Carrier pickup point rates](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/carrier-pickup-point-rates/7dHymjD7vj2zLfd8arYNKf.md)
- [Custom carrier - Shiprocket](https://shipx.helpkit.so/add-ons-with-ccs-api/6gdczfjMpvAqbaZd1cT4ab/custom-carrier---shiprocket/7rfvynu9WXX9DFMGpwsde3.md)

### [Carriers (With CCS API)](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE)

> Packaging rules and live carriers

- [Packaging rules & methods for live carrier shipping](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/packaging-rules--methods-for-live-carrier-shipping/6aQDCnoC5eFcMA1JCfXYct.md)
- [How to use Pack by cart attributes packaging method](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/how-to-use-pack-by-cart-attributes-packaging-method/6aQDCnoC5cErRGhS98mMS9.md)
- [How to use Pack each product separately](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/how-to-use-pack-each-product-separately/6aQDCnoC5cUzxKxb7nBDsT.md)
- [How to use AI-based packaging algorithm](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/how-to-use-ai-based-packaging-algorithm/6aQDCnoC5egxyTBQAd3JcJ.md)
- [Troubleshooting live carrier rates](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/troubleshooting-live-carrier-rates/6aQDCnoC5fbBCsptjENuJU.md)
- [Canada Post](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/canada-post/6aQDCnoC5e45i3AoE9xgAA.md)
- [FedEx](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/fedex/6aQDCnoC5danA33P9ViyZT.md)
- [Sendle](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/sendle/6aQDCnoC5czr8GM3rFpf5A.md)
- [USPS (New Version)](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/usps-new-version/6aQDCnoC5dnbboZETzqkSG.md)
- [USPS (Old Version)](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/usps-old-version/6aQDCnoC5dRYGdcZ3nf2NS.md)
- [UPS](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/ups/6gdczfjMptTnvPqp7ykVMw.md)
- [DHL](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/dhl/6aQDCnoC5ckkS4ykqXLMXV.md)
- [Australia Post - eParcel](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/australia-post---eparcel/6aQDCnoC5e1Ng7uZjX2SGT.md)
- [Australia Post Postage Assessment Calculator](https://shipx.helpkit.so/carriers-with-ccs-api/6aoFNi9rCritKVH2ggG3dE/australia-post-postage-assessment-calculator/6aQDCnoC5fpYW9rKqKdcqg.md)